Policies & Procedures

Download our policies & procedures using the links below.

5Standing-orders-February-2021Download
12rent-arrears-February-2021Download
13Financial-standing-orders-February-2021Download
Code-of-conduct-for-meetings-and-Conflicts-Register-february-2021Download
Equal-Opportunities-updated-v1-February-2021Download
Oakapple-HS-policy-February-2021Download
Oakapple-Complaint-PolicyDownload
2024-HOS-Complaint-Code-Model-Self-Assessment-for-Coops.-6Download
01a.-Appendix-A-Self-Assessment-2Download
Oakapple Complaint Performance and Service Improvement Report 2024Download
Oakapple Response to Code Self-AssessmentDownload