Online Rent Payment Refund Policy

Thanks for paying your rent online at www.oakapplehousing.co.uk operated by Oakapple Co-operative.

We offer a full money-back guarantee for all payments made on our website. If you have overpaid or have paid in error, you are eligible for a full reimbursement within 14 calendar days of your payment.

After the 14-day period you will no longer be eligible and won’t be able to receive a refund.

We encourage our members to try the service to make it an easier way to pay your rent.

If you have any additional questions or would like to request a refund, feel free to contact us on 08004480473 by via email at [email protected].